Emergency Shelter

The Emergency Shelter Program offers children and parents experiencing homelessness a safe place to sleep and stay while they get back on their feet. We offer shelter, food, case management, cash flow training, childcare, employment support as needed, housing referrals, and other resources to stabilize the entire family within 60 days.

We know a family’s most basic resources are food and shelter. Our signature shelter model allows us to partner with the interfaith community whose volunteers provide food, private overnight shelter, and friendly faces at their facilities one week at a time. It is a key outreach that allows families to set aside their worries each night and begin to feel “normal” again.

We were fortunate to have a private place to sleep.
My children really felt safe sleeping, which is HUGE!

-Family Promise mom

Family Promise also offers shelter at our own Family Day Centers. We have four across the Valley — Mesa, Glendale, and two in south Scottsdale — and each one is home base for case management, laundry, and normal family life.

One of our Family Day Centers also uniquely welcomes the family pet! “Promise for Pets” is open to families with children in our Emergency Shelter Program. It offers private shelter, food, and veterinary care for all typical domestic pets and companion kennels for furry siblings.

Homelessness Facts


of our families are homeless due to a family break up, job loss, or eviction


families rescued in 2020 — a record high — including 271 children


were single parents in 2020 and 76% in 2019


families rescued since opening in 2000


students are homeless across Arizona, but the Department of Housing and Urban Development does not count 69% of them (those “doubled up” with family/friends or those in hotels)