Emergency Shelter

The Emergency Shelter Program offers children and parents experiencing homelessness a safe place to sleep and stay while they get back on their feet. We offer shelter, food, case management, cash flow training, childcare, employment support as needed, housing referrals, and other resources to stabilize the entire family within 60 days.

We know a family’s most basic resources are food and shelter. Our signature shelter model allows us to partner with the interfaith community whose volunteers provide food, private overnight shelter, and friendly faces at their facilities one week at a time. It is a key outreach that allows families to set aside their worries each night and begin to feel “normal” again.

Host Congregations Hosting Volunteers Support Partners Transportation Community Resources Case Management Family Day Center x4

Host Congregations

Provide private overnight hospitality accommodations (from 5pm to 5:30am) to families for 1 week, 3-4 weeks/year at their congregation's facilities

Hosting Volunteers

About 20-50 volunteers are involved during each host week to feed, shelter, and engage families at their congregation's facilities

Support Partners

Assist in hosting families at host congregation via volunteer and financial support


In-house van driver shuttles families between the host congregations and the Famil Day Center

Community Resources

Social Work Team partners with agencies, schools, landlords, employers to coordinate services for guests

Case Management

Workshops, budgeting, job preparation, housing advocacy during 60-day Emergency Shelter Program and as a graduate for 2 years

Family Day Center x4

Case management, mail service, free laundry, play space plus shared apartment units featuring a modern and inviting living room, dining area, kitchen, wi-fi, and showers

We were fortunate to have a private place to sleep.
My children really felt safe sleeping, which is HUGE!

-Family Promise mom

Family Promise also offers shelter at our own Family Day Centers. We have four across the Valley — Mesa, Glendale, and two in south Scottsdale — and each one is home base for case management, laundry, and normal family life.

One of our Family Day Centers also uniquely welcomes the family pet! “Promise for Pets” is open to families with children in our Emergency Shelter Program. It offers private shelter, food, and veterinary care for all typical domestic pets and companion kennels for furry siblings.

Homelessness Facts

of our families are homeless due to a family break up, job loss, or eviction


Families rescued per year, on average, which is 450500 children and parents


Of families are Single parents, Mostly moms cen


families rescued since opening in 2000
K-12 students are homeless across Arizona, but the Department of Housing and Urban Development does not count 72% of them (those “doubled up” with family/friends or those in hotels)