Emergency Shelter

fp-logo-manEmergency Shelter Program


Family Promise rescues primarily first time homeless families from the streets and provides emergency shelter and basic needs in a program designed to assist their return to self-sufficiency.  Our program strives to keep the family together, including the family pet – our shelter includes a pet sanctuary, the first such program in Arizona.  

The Family Promise Emergency Shelter Program provides more than just shelter.  We help families cope with their current housing crisis and teach them life-skills that enables them to return to independent living and self-sufficiency.  Clients in this program are served during the day at our Day Center and are transported by van to hosting congregations at night.  There volunteers prepare and serve our families dinner, provide safe sleeping quarters, play with the children, help students with their homework, and provide companionship to their parents.  Each morning the families are transported back to our Day Center where they have access to showers and laundry facilities, clothing and meals, play areas for the children, the internet and computers for job and housing searches, and case management, counseling and life-skills training.

This unique program demonstrates high levels of success because we provide a safe, encouraging and constructive environment for families that feel lost and scared  Over 70% of the families accepted into the Family Promise Emergency Shelter Program successfully move on to independent or transitional housing within 60 days of entering the program.  Our objective is to rescue families quickly before the devastating effects of homelessness create a downward spiral of poverty, reliance on shelters, accompanied by developmental, academic and health problems, and ultimately foster care for the children. 

Our goal is to give the family a hands-up and assist them in their return to self sufficiency.  Services include case management, counseling, enrichment programs, resources and referrals with the focus on securing employment and next step housing.  Our program model is based on a national model that is highly successful, and over 70% of families accepted into the Family Promise program graduate into  housing.  Family Promise partners with over 30 interfaith congregations across the Valley to provide safe overnight shelter, food and compassion to families in crisis.  

Family Promise’s long-term goal is to break the cycle of homelessness and create a sense of community.